Internal Communications Officer
Location: Heidelberg, Germany
Staff Category: Staff Member
Contract Duration: 3 years
Grading: 4, 5 or 6, depending on experience and qualification
Closing Date: 27 October 2019
Reference Number: HD01632
EMBL is a world-leading life-science research organisation with over 1700 employees from many nations. Connecting these people with one-another, communicating key information, and creating a sense of shared endeavor across the organisation, is the main goal of our internal communications. We’re looking for an experienced and hands-on Internal Communications Officer with a sound understanding of internal communications in complex, international organisations, to support employee engagement across all our sites. As Internal Communications Officer you will be EMBL’s expert on communicating with our staff, and a respected advisor to internal stakeholders. You will work closely with the Engagement team and other members of EMBL Strategy and Communications, and a large number of stakeholders throughout the organisation.

Your role

The goals and responsibilities of this role include:
  • Developing and implementing EMBL’s internal communications strategy
  • Producing high-quality content for our internal communication channels and coordinating campaigns in collaboration with EMBL’s Content and Design teams
  • Organising events for staff
  • Advising and supporting leadership in engaging with staff across the organisation, and establishing processes and tools to support these interactions
  • Building and maintaining close working relationships with key internal stakeholders and advising them on internal communications
  • Operating digital communication channels (intranet, digital signage, and other resources) to engage with staff
  • Identifying new digital tools and developing new formats for internal communications
  • Responding to and communicating about possible crisis events and/or negative incidents
  • Monitoring and evaluating the impact of internal communication activities

You have

  • At least three years of experience in an internal communications role, ideally in a scientific or international organisation
  • A track-record in delivering projects involving a diverse range of stakeholders
  • An excellent command of spoken and written English
  • The ability to create engaging content
  • Good relationship-building skills and the confidence to liaise with senior stakeholders
  • Good negotiation and problem-solving skills
  • To ability to maintain confidential information with discretion, tact and diplomacy
    A proactive, open and professional attitude
  • Experience in working with MailChimp, SurveyMonkey, Adobe creative suite and content management systems

You might also have

  • Knowledge of other languages besides English and German, particularly French, Italian or Spanish
  • Experience working in an international environment
  • Experience in organising events working with distributed teams

Why join us

You will join writers, designers, digital specialists and communicators. We’re an international, friendly and supportive team, with ties to scientists and professionals throughout EMBL and beyond. This role is based in Heidelberg, Germany. EMBL is an inclusive, equal opportunity employer offering attractive conditions and benefits appropriate to an international research organisation. Appointments on fixed term contracts can be renewed, depending on circumstances at the time of the review.

What else you need to know

In this role you will travel to EMBL’s sites on a regular basis.