Enterprise Applications Specialist
Location: Heidelberg, Germany
Staff Category: Staff Member
Contract Duration: 3 years (renewable)
Grading: 6 or 7 (monthly salary starting from 3.700€ after tax, plus other paid benefits)
Closing Date: 13 August 2021
Reference Number: HD01996
EMBL Heidelberg IT Services provide IT infrastructure, services and support to EMBL’s scientific community, administration, and scientific and technical support teams in Heidelberg, Rome and Barcelona, as well as to EMBL’s sister organisation, EMBO. Our mission is to enable our users to reach their objectives by providing a state-of-the-art, affordable and easy-to-use IT environment.

We are looking for an Enterprise Applications Specialist to join the IT team at EMBL headquarters in Heidelberg and to develop, support and integrate a portfolio of enterprise systems (CRM, research management, amongst other systems) underpinning business IT workflows at EMBL.

Your role

Includes the following responsibilities:
  • provide technical support for EMBL enterprise systems during and after project implementation
  • assist in building and maintaining application integration across the portfolio of enterprise applications and systems
  • manage relationships and ensure effective communication with a range of groups including internal stakeholders and service providers
  • Issue & Change Request Management: act as interface between EMBL users, EMBL IT and software providers; lead change request management incl. budget monitoring, attend regular user group meetings

You have

  • a degree with a business or technical background or equivalent qualification
  • several years of IT project management / consulting experience
  • proven experience in maintaining, supporting and integrating enterprise applications
  • solid knowledge of systems architecture (application and infrastructure)
  • strong analytical skills, a conceptual approach and are used to working in cross-functional teams
  • a high degree of customer and service orientation
  • excellent social and communication skills
  • a high level of self-motivation and are used to work independently and as part of a team
  • excellent command of English and spoken and written knowledge of German

You might also have

  • experience of working in an international environment

Why join us

  • we offer you the opportunity to work with cutting-edge IT technology and within a team of experts who provide world-class IT solutions to our users across multiple centres in support of science at EMBL
  • a competitive salary and a comprehensive pension scheme; medical, educational and other social benefits, as well as financial sponsorship for relocation and installation for you and your family
  • a flexible and friendly, international working environment fostering creativity
  • certified training and continued development of your professional and personal skills
  • we are an inclusive, equal opportunity employer strongly committed to achieving gender balance
  • to be part of one of the world’s highest ranked scientific research organizations and to commit to this joint effort to better understand the principles of life

What else you need to know

We are Europe’s flagship research laboratory for the life sciences – an intergovernmental organisation performing scientific research in disciplines including molecular biology, physics, chemistry and computer science.

We are an international, innovative and interdisciplinary laboratory with 1700 employees from many nations operating across six sites, in Heidelberg (DE, headquarters), Barcelona (ES), Hinxton near Cambridge (UK), Hamburg (DE), Grenoble (FR) and Rome (IT).

The working language of the institute is English.

If you feel you have the right skills and experience, please apply online at embl.org/jobs!

Discover more on working with EMBL IT Services at embl.org/itservices.